Welcome to a Smarter Way to Travel

My name is Shainaaz Moosa, and I’m proud to run my own independent travel business as a franchisee of Travel Counsellors, based in Richards Bay, South Africa.

With over 21 years of hands-on experience in the travel industry, I bring a deep understanding of both corporate and leisure travel. Whether you're booking an executive itinerary, planning a dream holiday, or coordinating a large-scale event, I offer a concierge-style service that is personalised, reliable, and built on trust.

My Background
- I hold two Diplomas, including one in Travel & Tourism, and have completed extensive industry training such as:
- British Airways Level 1 & 2
- BSP | Galileo | Fares Logic II | ADM’s | Refunds
- Travel Counsellors’ Intranet Booking System & Phenix Packaging Tool
- Contact Centre & Client Service Excellence

Over the years, I’ve successfully managed a wide range of reservations and travel logistics, including:
- VIP and Government Travel (Local, Regional & International)
- Corporate Accounts and Conferences
- Team Building & Group Bookings
- Visas, Travel Insurance, and Specialised Itineraries

Why Work With Me?
As a Travel Counsellor, I combine global buying power, innovative technology, and a personal touch. I have access to over 1,900 trusted colleagues worldwide, offering you the best local insights, hidden gems, and professional recommendations wherever you're headed.

Through Travel Counsellors' Financial Protection Plan, your money is safe and secure. As a BEE-accredited business, I take pride in offering inclusive, ethical, and fully compliant services.

My business is built on flexibility, trust, and passion for travel. I’m available to my clients 24/7, and my unique work-life balance allows me to deliver a high level of personal service whenever you need it most.

10 Reasons to Choose Me as Your Travel Counsellor:
Professional, personalised service
Concierge-level travel management
Unmatched value through global partnerships
World-class support and infrastructure
Financial peace of mind with our protection plan
One-stop travel solution from flights to visas
Exclusive global buying power
Expert advice and a genuine passion for travel

Accredited: BEE, IATA, ASATA

You’re never alone. I’m with you every step of the journey.

Let’s make your next trip effortless, affordable, and unforgettable. Whether it’s business or leisure, local or international no trip is too big or too small.

Get in touch today, I'd love to be your trusted Travel Counsellor.